General
When you enter our site it assumes that your country is the same as registrered on your computer. The country
determins currency, shipping costs and VAT rate.
When you check out, the web shop corrects your country if it is different from the one received from your computer and change prices, shipping rates and VAT accordingly. Your choice of country must match the country we are requested to send the goods
to.
We reserve the right to change colour, pattern, decorative elements etc
on our products without notice. If it is vital to your
needs that these elements match the images on this website, please write
an email to get up to date information before
you place your order.
Prices & Shipping
Our prices are quoted in euro for customers within Europe (except Sweden, Norway and Denmark) and in US
dollars for customers in the rest of the world.
If you live within the EU, VAT (25%) is included in the price. If you
live outside the EU our prices are quoted net. Please
note that you might have to pay customs duty or tax when you import
goods to your country.
We charge a flat rate for shipping on two levels depending on weight and volume: 10 or 20 Euro within Europe and 12 or 24 US Dollars to the rest of the world. At checkout you can see if you are charged at the lower or higher level.
Payment
We only accept card payment (VISA eller MasterCard)
Your payment is processed by DIBS Payment Services.
The card details are sent through an encrypted connection directly to
the bank. DIBS uses industrial standard SSL
which is one of the best safe ecommerce software solutions.
Delivery
Normally we ship within 48 hours.
Products are delivered as air mail letters or small parcels.
Guarantee
We guarantee that the effect can be achieved in the way and with the
props described on our web site. If not, we pay your money back.
However, you cannot expect that you can do the effects automatically and
without practise. All magic require practice. If you are not
sure about your choice, please contact us and we will guide you.
Returns
Customers living in the EU has the right to regret their purchase within
14 days. Since many of our products have an intellectual content
(just like films and music) you are only allowed to regret your purchase
if you have'nt opened the package. Once you have
broken the seal you have consumed the intellectual content. Please
contact us before you return any products. You pay the
return postage, when you regret a purchase.
Return address: Gycklaren Magic Marketing AB, Box 341, 301 08 Halmstad,
Sweden.
Reclaims
We check all products, but if any product is damaged when reaching you,
we will repair or replace it with a new product.
Please contact us immediately if you receive a defect product. If the packaging is damaged and some products are missing or damaged, you shall reclaim the shipment with the shipping company.
Customer details
We do not share customer details with anybody except our card payment
provider.